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Production Management Systems

Whether you’re producing an online directory, printed directory, or perhaps both, it’s vital that your company can efficiently keep track of updating your entries during your update cycle. Many companies attempt to track this using a spreadsheets or even on paper, but this makes getting an overview of your progress and keeping track of the details such as interactions with the customer, almost impossible.
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Our Production Management Systems can be supplied either standalone, or as part of our Directory Management System. They allow you to see at-a-glance, what needs to be done to finalise the next edition of your publication. You can see exactly which entries have been updated for this cycle, or which entries you’re still waiting on to supply you with their new information. This is all displayed on a searchable, filterable website interface your whole team can access from anywhere.

A detailed “activity record” for each entry acts like a CRM system and lets you see all the communications you’ve had with your client and exactly when those communications and notifications took place. The summary panel and reports screens give you a real-time count of which entries are in which state, so you know exactly what you need to do next. Customer emails and notifications can be sent directly from the system, so there’s no need to go searching through Outlook next time you want to know where you got to.

The main interface displays exactly what needs to be done next, organised by priority or due date. Records will have their due date displayed and a coloured status display lets you quickly spot the entries which need your attention. Completed items are automatically hidden from the default view.

The production management system can integrate with both our Directory Management Systems and the Directory Websites we create. This means that if users supply their copy via your public-facing website, that it can automatically update the production system to let you know the new information is ready for you to review, approve or work on.

The system we create is designed to fit your exactly requirements and we will work closely with you to customise the system workflow so it follows your preferred way of working. Once you’ve used our production system, you’ll never want to go back to a spreadsheet again!

If you have any particular requirements you would like to discuss please contact us.
Features
  • Powerful web-based interface
  • Integrates with a public-facing directory website
  • Integrates with back-end directory management system
  • Easily see where you are with your production cycle
  • Executive summaries and reports
  • Powerful search interface with intuitive results listings
  • Workflow customised to your requirements
  • Visual status indications of your progress
  • Integrated communications platform / CRM system
  • Automatic status changes based on external events
  • Automated notification emails of important events (item overdue etc)
  • Completely bespoke design and workflow – chosen by you
  • Powered by Microsoft ASP.NET and SQL Server



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X-RM is a website design and software development company based in Winchester, Hampshire, UK